Shanmuga Pillaiyan



 Project Management and Change Management Expert


Competing on Business Analytics & Big Data - Harvard Business School Executive Education


Masters of Business Administration (Finance) – University of Nottingham, UK


Bachelor Of Engineering – Information Systems Engineering, Imperial College Of Science Technology and Medicine, UK   




Shanmuga is the Principal Consultant for ChangeDynamics Consulting. Shanmuga’s consulting career spans over 15 years. During this time he has worked in several leading global consulting firms such as Accenture, IBM and PricewaterhouseCoopers (PwC) Advisory Services. He also bring global experience via his project experience in Japan, New Zealand, India and Philippines.


Shanmuga’s key strength is in leading Programme Management of transformational projects. Transformational projects impact organisations from multiple dimensions of strategy, people, process and technology. Shanmuga takes a holistic view to help organisation transform towards a high performance organisation. Shanmuga was the Change Management Lead for a Core Banking System replacement Programme at a local development bank. The bank has over 400 branches nationwide and with more than 6000 staff. Customized change management strategies was developed to manage the change process for the various stakeholders.


Shanmuga’s Programme Management experience spans from large System Implementation Projects to Regional Corporate Restructuring Exercises. He lead the Project Management Office (PMO) lead for the restructuring of a large regional healthcare group. Shanmuga was also the PMO lead for the ERP (SAP) implementation for a major Malaysian Automotive Distributor. In both programmes, Shanmuga was able to assure the client was able to maximised their business value while ensuring the project was completed on time and on budget.


Shanmuga has vast experience in System Integration work during his time in Accenture. He played pivotal roles in multiple large & complex System Integration Project for the highly demanding international telecommunications industry. He has a proven track record of successful leading SI project.



Shanmuga has also helped clients to develop strategic plans for transforming their business. He was instrumental in developing the new target operating model for a large Malaysian Postal & Courier company.


Shanmuga has extensive experience in supporting government agencies plan and implement their initiatives. Some of the Malaysian government agencies include Khazaznah, MAMPU, MOHE, MIGHT and NCIA.